WhatsApp Business Platform · Meta's official API

Your WhatsApp, at the center of your operation.

ServZap connects the official WhatsApp Business to your ERPs, CRMs, e-commerce and Serv's AI agents — in an automation architecture designed tailor-made for your business.

100%Meta's official API
Tailor-madeConsultative integration
LGPDProtected data
IA CRM E-commerce CMS ERP

Connects to what you already use
ERPsCRMsE-commerceCMSAI AgentsCustom APIs
Not off-the-shelf software

A platform that adapts to your business — not the other way around.

ServZap is no longer a generic system. It's an integration and automation layer built on official WhatsApp, architected by expert consultants who assess the real scenario of your operation and design the ideal solution — from support to end-to-end automation.

Consultative diagnosis Tailor-made architecture Continuous evolution
Integrations

WhatsApp talking to your entire ecosystem.

Orders, inventory, billing, support and customer data flowing between WhatsApp and the systems that run your business — in real time.

ERPs

Check orders, invoices, bills and stock right inside the conversation. Trigger automatic confirmations and billing straight from your ERP.

Serv's AI Agents

Intelligent 24/7 support that understands the context of the conversation, replies and resolves — with human handoff at exactly the right moment.

E-commerce

Automated cart recovery, order status and after-sales, integrated with your store and product catalog.

CRM

Every conversation becomes history in your CRM. Segment, qualify leads and trigger campaigns based on real data.

CMS & websites

Forms, bookings and leads from your website arrive directly on WhatsApp, ready for service or automation.

Custom APIs

Any system with an API can be connected. Our specialists design the exact bridge for your operation.

The platform

Robust on the inside. Elegant on the outside.

Everything a professional WhatsApp operation needs — built on Meta's official infrastructure.

Meta Certification

Certified on Meta's WhatsApp Business Platform. No workarounds, no risk of being blocked.

Multi-agent support

Multiple agents, multiple numbers and multiple clients, organized in a single dashboard.

Real-time chat

A smooth interface with media, audio, reactions and read receipts — the experience your team expects.

Segmented campaigns

Bulk sends with variables, approved templates and per-recipient status — all within Meta's rules.

Metrics & quality

Consumption, deliverability, number quality and limits — official Meta data, in real time.

Coexistence

Use the same number on the mobile app and in automation, with history mirrored on both sides.

Specialized consulting

From diagnosis to automation, by your side.

01

Diagnosis

We understand your operation, the systems involved and where WhatsApp can generate the most value.

02

Architecture

We design the ideal integration between WhatsApp, ERPs, AI and other systems — tailor-made.

03

Automation

We implement, train your team and continuously evolve the solution.

Talk to a specialist

Let's design the best scenario for your business.

A consultative, no-commitment conversation to map integration and automation opportunities in your company.

Assessment of your current operating scenario
Architecture and integration recommendations
Implementation and evolution plan
Schedule a call
0Automated support (h/day)
0Days of imported history
0Meta's official API
LGPDCompliance & security
Security & compliance

Enterprise-grade trust.

Meta's official platform. Communication over the WhatsApp Business Platform, with no risk of being banned.
Encryption in transit (SSL/TLS) and signature validation on every incoming event.
LGPD compliance. Opt-in, right to deletion and responsible data handling.
High availability and continuous monitoring of number quality.

Robust. Secure. Scalable.

Your brand talks to thousands of customers with the solidity of Meta's infrastructure and the care of a dedicated consultancy.

Talk to a specialist

Let's design the best scenario for your business.

Tell us a bit about your operation — a Serv consultant will get in touch for a no-commitment conversation.